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Research programme · Quarterly

DMV AI Recommendation Index

Which businesses do AI assistants actually recommend across DMV service categories, and how consistently?

Research in progress

No findings published yet

This page describes a study that has not produced results. There are no figures on it because none have been measured — zero live AI observations have been collected to date.

It is published now so the method, the planned output and the limits are on record before the data exists, and can be compared against the study when it lands.

How it will be measured

A fixed benchmark prompt set per category, run across the benchmark platforms with repetition, scored with the published methodology. Businesses are included on measurement alone — inclusion is never purchased and being a Greenbug client cannot affect placement.

The underlying benchmark is the same one every client measurement uses: 24 fixed buyer-intent prompts across 5 platforms, each run 2 times, for 240 recorded observations per cycle. Prompts are frozen between cycles, which is what makes one period comparable with another.

The methodology in full →

What the study will contain

Written before collection starts, so the deliverable cannot be reshaped around a convenient result.

  • Category-by-category tables of which businesses are named, and how often, across the frozen prompt set.
  • Presence rates and share of voice per business, with the observation count each figure rests on.
  • Platform-level breakdowns, because a business strong on one assistant is often absent from another.
  • The full prompt set used, so anyone can re-run it.
  • Every methodology version in force during the measurement period.

What it will not be able to tell you

Stated in advance. A study that does not name its own boundaries is asking to be over-read, and research that gets cited is research that was honest about its limits.

  • It measures what assistants said during a specific window, not what they will say next month.
  • It covers the categories and geographies actually measured. Absence from the index is not evidence about a business.
  • It cannot tell you why a business is recommended, only that it was.

The rules this research is published under

  • Rankings cannot be purchased. There is no paid placement in any Greenbug index.
  • Being a Greenbug client cannot raise a score or a ranking. Client scores are computed by the same formula from the same kind of evidence as everyone else's.
  • Where Greenbug has a commercial relationship with a business that appears in published research, that relationship is disclosed on the page.
  • If sponsored placement is ever introduced, it will be visually and structurally separated from editorial rankings and labelled as sponsored.
  • Greenbug.ai measures itself with the same methodology and publishes its own result, including when it is unflattering.

The rest of the programme

  • Planned

    State of DMV AI Recommendations

    How is AI recommendation behaviour across the DMV changing over a full year?

  • Research in progress

    AI Citation Studies

    Which websites do AI assistants actually rely on when recommending local businesses in this region?

  • Planned

    Platform Comparison Research

    How often do ChatGPT, Gemini, Claude, Perplexity and Google AI agree on which local businesses to recommend?

  • Planned

    Industry Recommendation Benchmarks

    What does a typical AI Recommendation Score look like in a given category, so a business can tell whether its own score is good?

  • Research in progress

    Local Business Recommendation Studies

    How does question phrasing — city versus county, 'near me' versus a named place — change which businesses an AI recommends?

Measure your own business

The research above runs on the same benchmark a client measurement uses. Yours starts with a baseline.